Select your model, size, and customization (if applicable), add the product to your cart, and proceed to checkout. Before completing your purchase, you will be able to review all the details. After confirmation, you will receive an email with your order information.
You can modify or cancel your order within the first few hours after purchase, as long as it has not yet been prepared or personalized. We recommend contacting us as soon as possible.
Yes. All prices shown include VAT where applicable within the European Union.
We accept bank cards and buy now, pay later options like Klarna, in addition to the methods available at checkout.
Yes. Our website has SSL protocol and encrypted payment systems that guarantee the security of your data.
Mainland Spain: 24–72 business hours.
Europe: 3–7 business days.
During releases or periods of high demand, timelines may be extended slightly.
Shipping costs are automatically calculated and displayed before checkout.
Yes. You will receive an email with tracking once the order has been shipped.
Yes. You have 14 calendar days from the receipt to exercise your right of withdrawal, provided that the product has not been used and is in perfect condition.
No. Customized products do not support exchanges or returns, except for manufacturing defects.
Unless there's a mistake or defect on our part, return shipping costs are the responsibility of the customer.
Our products are backed by the current legal warranty for new goods in Spain.
The structural metal parts are made of 316L stainless steel.
The decorative charms are crafted from high-quality zinc alloy.
They are designed to accompany you in summer. However, we recommend avoiding prolonged exposure to salt water and drying them after contact with water to preserve their finish.
Sizing is standard European. If you are between two sizes, we recommend choosing the larger one.
You can write to us via the email indicated in the contact section. We respond on business days.
